1. Matt Beyea's Avatar
    Just got the keyOne today.... Having a great deal of difficulty with trying to change contact photos for anything (phone contacts, BBM contacts...Nothing works). Please help. Thanks
    06-10-17 08:35 PM
  2. BB-JAM215's Avatar
    What exactly is the problem you're having?

    I suggest you install a file manager such as Solid Explorer to help you view files and locations.

    I setup a folder on my SD card but it could also be in your phone's internal memory. I then put all the contact images I wanted to use there.
    06-10-17 09:12 PM
  3. Matt Beyea's Avatar
    I have transferred successfully all my photos from my old phone (BlackBerry Classic). However, if I select a contact, I'm unable to change their photo. I've tried everything I can think of ...
    06-10-17 09:36 PM
  4. BB-JAM215's Avatar
    Did you open the Contact app, then choose a contact entry and select the Pencil icon in the upper right hand corner to Edit it?
    06-10-17 09:45 PM
  5. Matt Beyea's Avatar
    sure have! thats the obvious way to do it, but it won't let me choose or edit a photo. it will only let me choose to edit phone #, email, address etc...
    06-10-17 09:51 PM
  6. BB-JAM215's Avatar
    So then, when you click on Change beside the existing photo or blank icon. nothing happens?
    06-10-17 09:58 PM
  7. Matt Beyea's Avatar
    well the only thing that worked was to completely delete the contact. (my wife) and then start from scratch This way there actually was a new field, that you can add or edit the contact card photo. Thanks for your time/effort to help man. cheers
    06-10-17 10:02 PM

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