03-21-18 06:33 AM
tools
  1. deano44's Avatar
    deano44
    The back section of my keyone is coming away from the rest of the phone, anyone else had this problem ? Only 9 months old in perfect condition aside this.
    03-19-18 06:06 PM
  2. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by deano44
    The back section of my keyone is coming away from the rest of the phone, anyone else had this problem ? Only 9 months old in perfect condition aside this.
    There have been a few reports. Most have been able to snap it back together.
    03-19-18 06:18 PM
  3. deano44's Avatar
    deano44
    Oh right thanks. I can push it in but it just separates again as soon as I let go.
    03-19-18 06:21 PM
  4. ZX14R Pilot's Avatar
    ZX14R Pilot
    Mine started doing this too 😥
    03-19-18 08:25 PM
  5. meattray's Avatar
    meattray
    Trusted Member
    it may have broke one of the clips on the back
    03-19-18 08:46 PM
  6. deano44's Avatar
    deano44
    I'm taking it back to the shop today see what they can do about it. Not good though
    03-20-18 04:42 AM
  7. Rico4you's Avatar
    Rico4you
    Trusted Member
    Q&A Team
    Originally Posted by deano44
    I'm taking it back to the shop today see what they can do about it. Not good though
    You can also visit BlackBerryMobile for support.

    Good luck
    03-21-18 06:33 AM
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