1. CrackBerry Question's Avatar
    I am one of those less fortunate ones to have the K1 screen come off and landed on the floor causing it to be completely useless, thank goodness I had a PRIV that I could boot up. I am waiting for a replacement I believe from the States. I am from North West Territories in Canada. When I get my new phone how do I erase my old phone contents since I cannot see anything to erase. Or do I just send it back as is?
    10-04-17 10:02 PM
  2. FF22's Avatar
    I am one of those less fortunate ones to have the K1 screen come off and landed on the floor causing it to be completely useless, thank goodness I had a PRIV that I could boot up. I am waiting for a replacement I believe from the States. I am from North West Territories in Canada. When I get my new phone how do I erase my old phone contents since I cannot see anything to erase. Or do I just send it back as is?
    Unfortunately, without a screen, you canNOT do anything to erase data. Unless someone has some method????
    10-04-17 11:00 PM

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