Imported Blackberry Handset
Dear Friends i have purchase an blackberry z10 from amazon.in. for six month it will working fine. but after that period i feel some problem in this handset. Since it is under warranty so i take it to Blackberry Care. After checking the IMEI code of the handset the Staff of Blackberry care told me that it is an imported handset and they are not able to provide any warranty of that handset. then after i contact amazon.in and inform them about my problem. They told me to get DOA letter from the Care. But the BB Care refusing to give DOA letter because this handset is not shown on their BB warranty portal. Then after i asked amazon.in to give an declaration that the handset deliver by them is not imported. But they are not giving any proper reply. can anybody have any suggestion. please...