1. Parag Savarkar's Avatar
    I have BB Q10. when ever I open pictures they look blur..Sometimes they become clear after 30-40 seconds but at times it doesn't become clear even If I wait for minutes..

    Its embarrassing when you Invite someone to see the picture on your phone and the picture look blur.. even after waiting for minutes..

    How do I fix this??
    07-27-14 06:04 AM
  2. Rafael Angeles's Avatar
    Are pictures saved in your memory card? Are you using an original memory card? Fake or cheap memory cards are very slow in transferring files.

    Posted via My Awesome Passport | @angelesrobby
    07-27-14 07:11 AM
  3. anischab's Avatar
    Or may be use a memory card class 6 or higher... Best is class 10

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS
    07-27-14 07:16 AM
  4. Parag Savarkar's Avatar
    I use sand disk class 10 memory card. I have pictures in Memory Card as well as mobile memory and have issue in both of them.
    07-27-14 04:26 PM
  5. Rafael Angeles's Avatar
    Have you tried a hard reset then checking the pictures again? Also try reloading the os or updating the os.

    Posted via My Awesome Passport | @angelesrobby
    07-27-14 07:08 PM
  6. anischab's Avatar
    This is very strange... I suspect an App using the camera, causing the delay... have you run Taskmanager? Free App, closes every Android port that could interfere with the camera and retry... I am not fond of reinstalling the OS... So you won't read it coming from me... but I confess, I considered it, too... I did never reload... I just updated on the air...
    Good luck, I ran out of ideas. May be brainstorming with the community further on, on the next comments!

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS
    07-28-14 04:10 AM
  7. Parag Savarkar's Avatar
    Well.. I am very new for uninstall/reinstall.. I have never tried that before.. I don't want to risk that because I don't have anyone to help In case my phone gets screwed. The phone works fine except these picures.. So I doubt there could be anything wrong with the OS.. I restarted the phone many times though but it didn't help...
    07-28-14 04:36 AM
  8. Parag Savarkar's Avatar
    I do have couple of android apps but they are not using camera in any way.. I haven't tried task manger yet.. do you still believe I should try that ??
    07-28-14 04:41 AM
  9. ThunderShock2005's Avatar
    Yeah I don't have that problem and all of my photos are either stored in my microSD card or in my OneDrive. Is it possible that you had just taken off the memory card and put it back in? Or maybe you had just done a power cycle and the OS had not had enough time to mount your SD card and render thumbnails, etc.?

    Posted from my BlackBerry Q10 on AT&T
    07-28-14 04:49 AM
  10. anischab's Avatar
    Yes, try to close all the apps that are running, because they slow down the system somehow. You'll be surprised how much they are, even if you closed them days away they are still running in the background!!
    Another idea is to copy some pictures, to move them into another folder. May be they will be tied to a newer memoryspot and indexed anew, so that the loading time is reduced.

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS
    07-28-14 04:52 AM
  11. Parag Savarkar's Avatar
    Yes.. I think I removed and inserted the SD card yesterday and still have the same problem.. Usually I give enough time to OS to boot and I rebooted it couple of times just to ensure that there is no problem with booting..thanks
    07-28-14 05:08 AM
  12. Ed Gar's Avatar
    Add screen shots here of a pic with the blurred and focused versions.

    07-28-14 06:28 AM
  13. Parag Savarkar's Avatar
    Images look blur in BB Q10.-img_20140816_030825.png

    This is an example of how it looks like when the screen is blur.. We can actually read the email when the pic becomes clear..
    08-16-14 07:11 AM

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