01-20-17 08:33 AM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    iam not able to solve my bberror problem by blackberry link
    01-20-17 03:28 AM
  2. Tim-ANC's Avatar
    Tim-ANC
    Trusted Member
    If on BB10, check that USB Mass storage is turned off. (settings, storage and access, access USB)

    Edit: Sorry, thought you just had problem with Link recognizing your phone.
    Last edited by Tim-ANC; 01-20-17 at 09:25 AM.
    01-20-17 04:05 AM
  3. vvkmr's Avatar
    vvkmr
    Connect your phone with wall charger until the greed led starts, then connect the phone with blackberry link, when your device appears click on reload. Insurers that your pic is connected with Internet and do not disconnect your phone while updating.

    Posted via CB10
    01-20-17 08:19 AM
  4. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    use a different USB cable
    use a different USB port on your computer - stay away from USB3 ports
    Update you OS
    Don't use a Firewall or other utilities that might block a USB connection


    I assume your bberror has killed you phone and it will not boot, you want to reload the OS. You could try an Autoloader as that might work, even when LINK will not.....
    http://forums.crackberry.com/bb10-le...loader-927076/
    http://forums.crackberry.com/bb10-le...rchive-943672/

    Another thing to try is to remove all BlackBerry software, and then reinstall it.
    01-20-17 08:33 AM
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