1. Alexandrita's Avatar
    How is it possible for the pictures to be entirely gone and at the same time to be able to see the first one of each story that the phone had made with Story Maker? Of course I can not see how rest as it says that these media files do not exist but what about the first ones, how can I see them?

    Posted via CB10
    09-08-15 09:56 AM
  2. Alexandrita's Avatar
    I have lost all of my pictures of my Z10. They were saved in the internal memory of the device and not in the media card.

    Posted via CB10
    09-08-15 09:57 AM
  3. Alexandrita's Avatar
    There must be a trace of them somewhere

    Posted via CB10
    09-08-15 09:58 AM
  4. kbz1960's Avatar
    Well, what happened when you lost them?
    09-08-15 10:05 AM
  5. Alexandrita's Avatar
    I was saving everything to get device memory, I am sure of it. Then a software update came. I started it and it never completed itself. At the same time I realised two things had half. 1. The camera stopped saving new pictures as it did before plus all the previous pictures were lost. It said that the camera app doesn't work. Every picture however that was downloaded was saved. 2. It stopped detecting the media card.
    The second thing I fixed by taking it out, wiping it and replacing it back in. The camera app was fixed as soon and started saving again.. But the pictures gone...

    Posted via CB10
    09-08-15 10:13 AM
  6. Alexandrita's Avatar
    I noticed yesterday that the first picture of every story that had been made can be seen. Only the first one though.

    Posted via CB10
    09-08-15 10:14 AM
  7. Alexandrita's Avatar
    Autocorrect has messed up my previous post, I hope it is understandable.

    Posted via CB10
    09-08-15 10:15 AM
  8. Dunt Dunt Dunt's Avatar
    Have you searched for them using the FILE MANAGER and not the Photo or Camera apps? (maybe even use a 3rd party file explore like ES File Explorer.)
    Have you done a hard boot - volume keys?

    Did the update start to install... or did it just never finish downloading?

    From this point forward... think worst case - You lose your phone.
    And come up with a plan to minimize the pain of that loss by BACKUP and/or SYNCING. Either to a computer or to the Cloud.
    09-08-15 10:21 AM
  9. Alexandrita's Avatar
    I think the update never started in the first place, as for the rest I didn't take any action but I intend to do so. I have not given up yet.

    Posted via CB10
    09-08-15 10:28 AM
  10. Alexandrita's Avatar
    I was told that the reason the first picture of him stories can be seen is because they are just thumb nails

    Posted via CB10
    09-08-15 03:50 PM

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