1. CrackBerry Question's Avatar
    I lost my Blackberry. I was able to back up the data, but not recover the device, and after looking at the Priv, I decided to get a non-Blackberry replacement.

    The phone was set up to get my work emails. This was not set up through my work email setting (i.e. a forwarding rule), it was set up through the Blackberry somehow. I no longer have the phone, the phone doesn't have my sim card - but people who send me emails get non-delivery messages from my blackberry email account.

    If i sign in to my blackberry ID, there is no email option anywhere. I have, out of frustration, deleted my old phone, data, and blackberry protect account, to no avail.

    How do i get rid of that account??? Or at least the non-delivery messages?
    05-12-16 08:43 AM
  2. Dunt Dunt Dunt's Avatar
    Sounds more like you had an old BES account with a @blackberry.com email address that you were somehow forwarding your work emails to... instead of adding you work account to BIS/BES.

    Have someone send you a copy of the non-delivery message and look at the routing. Check your work email account (server) and see if the forwarding is setup there.

    Now if people are sending emails directly to an @blackberry.com email... you'll have to get all of them to change to your real email.
    05-12-16 08:58 AM
  3. brookie229's Avatar
    Go to : https://blackberryid.blackberry.com/...&locale=ZW4%3D and sign in. From there you can wipe your device etc etc.

    edit: oops sorry you've been there already. I could have sworn you did not have that in your post when I first saw it!
    05-12-16 08:59 AM

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