1. CrackBerry Question's Avatar
    My old phone is lost so I can not use this to transfer data. I did however use blackberry link to back up my old phone. An example of one problem is that only a small portion of my contacts are showing up. Music that is sitting in my BBlink, when I click and drag, shows +1 song but doesn't transfer. But all my pictures went no problem. I'm stumped and so is my carrier. Any suggestions? The only notification message i get is "you need to update your account password for your PC". I would do that but I don't know how. Any help is appreciated.
    01-27-15 11:04 AM
  2. Jtaylor1986's Avatar
    Are you using the latest version of link?
    01-27-15 11:05 AM
  3. blueyestm's Avatar
    at the top of link click the sign in button because it sounds like you aren't signed in
    01-27-15 12:44 PM

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