1. joseph1001's Avatar
    when my blackberry z10 got last update via ota it shut down and got error bberror.com/bb10-0015
    then i try alot of autoloads but nothing return my phone back to life
    and now my phone didn't start again and only red blank
    any solutions please
    sorry for bad english
    01-20-18 09:10 AM
  2. conite's Avatar
    01-20-18 11:02 AM
  3. joseph1001's Avatar
    already try it
    but nothing useful
    01-20-18 12:18 PM
  4. conite's Avatar
    already try it
    but nothing useful
    You mean you downloaded this one again?

    What happens when you run it?
    01-20-18 12:20 PM
  5. joseph1001's Avatar
    You mean you downloaded this one again?

    What happens when you run it?
    after reach 100%
    give me error : security error can't load image
    01-20-18 12:28 PM
  6. conite's Avatar
    after reach 100%
    give me error : security error can't load image
    Did you ever previously try to load 10.3.3 on the device?
    01-20-18 12:40 PM
  7. joseph1001's Avatar
    Did you ever previously try to load 10.3.3 on the device?
    yes but failed to load too
    01-20-18 12:41 PM
  8. joseph1001's Avatar
    yes but failed to load too
    which version can i load ta back my phone to life again
    please help
    01-20-18 01:03 PM
  9. conite's Avatar
    yes but failed to load too
    Z10STL100-1 is not compatible with 10.3.3.

    My concern is that it may have partially loaded, and set the flag in nvram. That means you can't go back to 10.3.2 or prior - nor can you install 10.3.3.
    01-20-18 01:03 PM
  10. joseph1001's Avatar
    Z10STL100-1 is not compatible with 10.3.3.

    My concern is that it may have partially loaded, and set the flag in nvram. That means you can't go back to 10.3.2 or prior - nor can you install 10.3.3.
    Z10_10.3.03.2049_STL100-1 this is the last autoloader i try but give me security error too
    can i try this 10.3.3.3057
    01-20-18 01:07 PM
  11. conite's Avatar
    Z10_10.3.03.2049_STL100-1 this is the last autoloader i try but give me security error too
    can i try this 10.3.3.3057
    No. 10.3.3 won't load properly on the Z10STL100-1. It's not compatible.
    01-20-18 01:14 PM
  12. joseph1001's Avatar
    No. 10.3.3 won't load properly on the Z10STL100-1. It's not compatible.
    ok , what can i do now??
    01-20-18 01:21 PM
  13. conite's Avatar
    ok , what can i do now??
    I think you're stuck.
    01-20-18 01:22 PM
  14. joseph1001's Avatar
    I think you're stuck.
    problem solved with chimera tool
    thank you for your help
    01-22-18 08:08 AM

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