1. CrackBerry Question's Avatar
    I have a brand new Z30, I bought it because I thought battery life was supposed to be good on these, charged it fully overnight, off charge at 7am, now 10:50 am and battery down to 39%. I have not left any apps open, and have hardly used it all morning. What am I doing wrong?
    05-28-15 04:57 AM
  2. JamBueree's Avatar
    Well the first thing you can do is help us identify the problem by taking a screenshot of your device monitor and posting it.

    Posted via  Z30 STA100-2 |
    05-28-15 05:05 AM
  3. lloydgilmore's Avatar
    Many thanks for the response, please see screen shot below:

    I have a brand new Z30, battery life seems very bad.-img_20150528_111423.png

    I have a brand new Z30, battery life seems very bad.-img_20150528_111431.png

    I have a brand new Z30, battery life seems very bad.-img_20150528_111437.png
    05-28-15 05:41 AM
  4. JamBueree's Avatar
    Wow, the system is taking an unusual amount of battery charge.
    You might wanna consider backing up your device on BlackBerry Link, and reload the OS.

    Attachment 354877

    Posted via  Z30 STA100-2 |
    lloydgilmore likes this.
    05-28-15 05:45 AM
  5. lloydgilmore's Avatar
    And one of the CPU for last 12 hours:

    I have a brand new Z30, battery life seems very bad.-img_20150528_114425.png
    05-28-15 05:52 AM
  6. One Brain Cell's Avatar
    It might be because all the security is on. I experienced the same terrible battery life when I bought my Classic. Turn off as many security features as possible (or as many as you're happy to), adjust screen brightness and perhaps adjust the sync settings of your e-mail accounts. My phone was checking every account every 30 minutes by default!

    After making these initial adjustments, hopefully you'll see a marked improvement in battery life. I have. It's still not anything brilliant by any means (I too was attracted by the much vaunted battery life of the Blackberries), but it's more on a par with the Windows Phone I sold this for.

    All these security features are great, but when they seemingly drain your battery quicker than it takes (seemingly) to charge the phone then what's the point?

    That's just my experience!

    Posted via CB10
    lloydgilmore likes this.
    05-28-15 06:00 AM
  7. One Brain Cell's Avatar
    I believe there's a free diagnostic app on Blackberry World that you can run for assurance that nothing particularly wacky is going on with your phone!

    Posted via CB10
    05-28-15 06:02 AM
  8. arnavrs's Avatar
    Have you tried a hard reset?

    Posted via CB10
    05-28-15 06:10 AM
  9. lloydgilmore's Avatar
    No, how do you hard reset a Z30?
    05-28-15 06:11 AM
  10. JamBueree's Avatar
    Hold the up and down volume keys until the device turns off.

    Posted via  Z30 STA100-2 |
    lloydgilmore likes this.
    05-28-15 06:12 AM
  11. lloydgilmore's Avatar
    Many thanks to all of you for your help and suggestions.

    I tried all of them, but it didn't fix it.

    I have now got to the bottom of it and thought I'd share it for future reference.

    Basically my microSD card had a lot of files on it, mainly photos built up over a long period, and some music files. The OS was constantly trying to index the card and not succeeding burning the battery up in the process.

    I have backed up the SD, formatted it in the Z30, then added a few files to test and it is now absolutely fine. I'm getting the battery performance I'd expect.

    Many thanks again.
    06-01-15 02:43 AM
  12. JamBueree's Avatar
    That's great! How many hours are you getting now?

    Posted via  Z30 STA100-2 |
    06-01-15 03:11 AM
  13. lloydgilmore's Avatar
    About 16.
    06-01-15 03:32 AM
  14. JamBueree's Avatar
    Still better than mine haha. Mine goes about nine hours on mobile data, but can go about twelve on wifi.
    06-01-15 03:55 AM

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