1. CrackBerry Question's Avatar
    On this device I received emails from my then provider bell sympatico. I cancelled my internet contract with bell and moved to distributel. I tried to change the email address on my blackberry cell phone from sympatico.ca to gmail.com and it doesn't work. Now I can get my emails only on my desktop and laptop.
    08-13-16 05:02 PM
  2. DaFoxGrey's Avatar
    On this device I received emails from my then provider bell sympatico. I cancelled my internet contract with bell and moved to distributel. I tried to change the email address on my blackberry cell phone from sympatico.ca to gmail.com and it doesn't work. Now I can get my emails only on my desktop and laptop.
    Legacy BlackBerry devices require a BIS data plan in order to use the Email app, BBM, Browser, and several other BlackBerry features.
    Make sure your new provider has activated a BIS data plan for your device.
    If they have provided you with a regular data plan, like for BB10, Android, or iOS devices, it won't work.
    08-13-16 05:34 PM

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