1. CrackBerry Question's Avatar
    Hi.., I turned off my device and switched ON back. The device is asking for the password to start but I forgot my password. I did not turned on the feature "swipe device with 10 wrong attempts". So now my device is not getting ON, not getting to factory reset either. Any solution for this please?
    03-29-17 01:27 PM
  2. anon(2313227)'s Avatar
    That password you are referring to is now I think just anti-theft type just to Boot up right? You are saying it won't wipe right? There is no way around it except trying what you can. If you have no limit I would just keep trying what you think it was.
    03-29-17 01:30 PM
  3. 1122334455667788's Avatar
    Hi.., I turned off my device and switched ON back. The device is asking for the password to start but I forgot my password. I did not turned on the feature "swipe device with 10 wrong attempts". So now my device is not getting ON, not getting to factory reset either. Any solution for this please?
    You can reload the OS: http://support.blackberry.com/kb/art...nguage=English

    CAUTION:
    This will erase all your data.
    You will likely need your Google Account password.
    03-29-17 02:27 PM

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