08-18-18 04:04 PM
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  1. dleehain's Avatar
    dleehain
    yesterday's AT&T software update took forever and after it completed, I find my KeyOne automatically reboots, sometimes as a result of accessing my email but most times on its own. Anyone else have that issue?
    lljackson3 likes this.
    08-18-18 06:50 AM
  2. conite's Avatar
    conite
    Ambassador
    Originally Posted by dleehain
    yesterday's AT&T software update took forever and after it completed, I find my KeyOne automatically reboots, sometimes as a result of accessing my email but most times on its own. Anyone else have that issue?
    Do a factory reset.
    lljackson3 likes this.
    08-18-18 08:41 AM
  3. lljackson3's Avatar
    lljackson3
    If I do a factory reset, will I loose my information on my phone?
    08-18-18 02:15 PM
  4. conite's Avatar
    conite
    Ambassador
    Originally Posted by lljackson3
    If I do a factory reset, will I loose my information on my phone?
    It will.

    But I assume you have everything synced to the cloud, and media on your SD card?
    08-18-18 04:04 PM
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