1. yzarcemlla c's Avatar
    I hit the delete prior thinking I would just delete from one person, low and behold, they're all gone! Help!
    10-17-14 11:04 PM
  2. Ecm's Avatar
    Do you (hopefully) have BlackBerry Protect enabled? If so, it can restore your SMS messages from the backup. The frequency of the backup would determine how much you can recover.

    If you don't have it enabled, now may be a good time to do so.

    Alternatively, have you run a backup on Desktop Manager recently that you could restore from?
    Last edited by Elessar.cm; 10-18-14 at 12:06 AM.
    10-17-14 11:43 PM
  3. yzarcemlla c's Avatar
    I don't think I have it enable, how do I do that?
    10-18-14 12:03 AM
  4. Ecm's Avatar
    It's been a while since I've had a BBOS device, so here's the official instructions from BlackBerry:

    KB25062-How to use BlackBerry Protect to back up data on a BlackBerry smartphone
    10-18-14 12:07 AM
  5. yzarcemlla c's Avatar
    Thanks for your help.
    10-18-14 12:18 AM
  6. Ecm's Avatar
    No problem, that's what we're here for. Good luck.
    10-18-14 12:32 AM

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