This is a common problem with the last BB10 update (2836/2876) and others have suggested replacing the current Runtime with that from the previous release via Sachesi. BlackBerry recently released a patch but seem to be having issues uploading it to users, last I heard is they'll reissue the patch when it's fixed but it's been close to 2 weeks now, how long does it take to fix such things? Unfortunately with the latest redundancies, mostly from BB10 support and development I'd be very surprised if we ever see this patched up at all, at least not until the March release of 10.3.3. I'm not holding my breath.
Oh, and welcome to Crackberry
