1. CrackBerry Question's Avatar
    I have forgotten my BB ID, I have had 10 failed attempts and when I try to reset it just locks me out for 15 mins, Im in a never ending cycle of not being able to reset - can't contact Blackberry and can't reset the ID on the phone or online.....................Help!!!!!!!
    02-14-15 03:16 AM
  2. BB Adict's Avatar
    If you have cycled through your 10 tries, the phone has essentially wiped all the data. It will restore itself to its factory condition. This is a safety precaution built into the phone.

    Posted via CB10
    02-14-15 07:32 AM
  3. diegonei's Avatar
    You don't remember the email you used to create the BBID? OK...

    Changing your BlackBerry ID password, username, and other info - User Guide - BlackBerry ID
    02-14-15 02:55 PM

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