1. OhSnapWord's Avatar
    My client has a Blackberry Keys 2 running 8.1.0. Recently, he reported that he cannot send or reply to emails using Hub. The account is a hosted exchange account. When attempting to compose or reply to an email, the To, CC and Subject fields load properly. However, where the body editor is supposed to be there is an error that says:

    "Webpage not available. The webpage at data:text/html; charset=utf-8;charset=utf-8;base64, could not be loaded because: net::ERR_INVALID_RESPONSE"
    06-17-19 08:09 AM
  2. Bla1ze's Avatar
    "Webpage not available. The webpage at data:text/html; charset=utf-8;charset=utf-8;base64, could not be loaded because: net::ERR_INVALID_RESPONSE"
    Update your Hub+ Inbox app from the Google Play Store.
    06-17-19 08:46 AM
  3. OhSnapWord's Avatar
    My client ran the update and restarted his phone. Unfortunately, the issue persists.
    06-18-19 08:39 AM
  4. Bla1ze's Avatar
    My client ran the update and restarted his phone. Unfortunately, the issue persists.
    Hey @LiamQ, is this still an ongoing issue?
    06-18-19 09:28 AM
  5. LiamQ's Avatar
    Which version of BlackBerry Hub+ Inbox? Which version of Chrome?
    06-18-19 09:30 AM
  6. Bla1ze's Avatar
    @OhSnapWord ^^ See Liam's post.
    06-18-19 10:44 AM
  7. OhSnapWord's Avatar
    Sorry for the delayed reply.

    Hub+: 2.1902.1.55076
    Chrome: 75.0.3770.89
    06-25-19 09:27 AM
  8. OhSnapWord's Avatar
    My client reported that the most recent update resolved the issue. Thank you all for your help on this.
    Bla1ze likes this.
    06-27-19 08:06 AM
  9. birdybob2's Avatar
    Update your Hub+ Inbox app from the Google Play Store.
    I've had the same problem on my KeyOne for several days, with the same error message. Tried EVERYTHING including updating the operating system. Finally, I found your suggestion & updated Hub+Inbox. It now works like a charm. Thanks!!
    Bla1ze likes this.
    07-31-19 05:33 PM

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