1. pietromaura's Avatar
    I have asked on the platform BB to recuperate password but I can't receive any message !!
    how can I recuperate my password ?
    do I have to remove my account and fill with a new one or ?
    Thanks
    Pietro
    04-30-17 02:34 AM
  2. BB Adict's Avatar
    I have asked on the platform BB to recuperate password but I can't receive any message !!
    how can I recuperate my password ?
    do I have to remove my account and fill with a new one or ?
    Thanks
    Pietro
    Part of the unique security of Blackberry phones is the way the password lock feature.

    You have to remember the password of the phone is in order to access it. You will have up to 10 opportunities to enter the password. If a correct entry is not made, the device will wipe all data in order to protect your data. In short, though you may be frustrated, the phone is doing what it was designed to do.

    Good luck.
    04-30-17 01:38 PM

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