[Joker And His z10]

Excuse me but, what do you mean by wiping ? (like reformat or...)

Posted via CB10

[MobileMadness002]

Excuse me but, what do you mean by wiping ? (like reformat or...)

Posted via CB10

Like, yes. Wipe the device and try installing.

[Joker And His z10]

Okay thanks, but I will think about it because I have many important files on my phone !

Posted via CB10

[MobileMadness002]

Okay thanks, but I will think about it because I have many important files on my phone !

Posted via CB10

Of course you also have a backup of all that important data off device as well right?

[gcjag]

Had the same problem trying to install this on my Passport last night. Was not able to install the latest Google Manager file from Page 1 of cobalt's page as I would always get the 'Unable to install app' error. Tried restarting, hard rebooting, deleting files, redownloading etc., but no luck.

Luckily, I still had an older version of the Google Manager app saved in Mega from when I installed it on my Z30 in early February. That installed fine then on my Z30, and presto, installed fine on my Passport.

The older version is com.google.android.gsf.login-v4.3-cobalt.apk whereas the current one in the mirrored link is com.google.android.gsf.login-v4.3.2.apk . Not sure if there is any difference between them, but hope that helps for everyone that has this problem.

[Joker And His z10]

I hope it will help some of us but it didn't work for me... anyway, Thank you

Posted via CB10

[Faraz Syed1]

you are not the only one!!
even i am facing the same issue ...
using blackberry passport ver- 10.3.1.1565

looking for help!!

how to download those three apk files,(google account manager and BlackBerry id). From where?

[Mautje]

I have the same problem!

Passport SQW100-1
10.3.2.2134

login install works, whitelist works, android settings works, however account manager gives the "unable to installt his app" error

[MH04NG]

I couldn't install it either because i had the old version still install in my blackberry that probably why you guys can't install it ?

[aamerbaig]

This step not possible.

[cooll12]

facing same problem .
Plzz help me .

[Lusitano17]

I have Google play on my device and I done it for a video on YouTube I would on their it will show you step by step

Posted via CB10

Post a link to help others.

Posted via CB10

[Lusitano17]

I couldn't install it either because i had the old version still install in my blackberry that probably why you guys can't install it ?

You are correct....all who are having problems need to install fresh files, but prior to doing so ALL remnants of the previous apk need to be removed.

It amazes me how so many people continue to have issues when the solutions are all described on the first page of Cobalt's "homepage".
If you a re still having difficulties, reload your phone and follow Cobalt's instructions to the letter.





Posted via CB10

[dorianj1994]

It doesn't work with mine either. I have the same problem. Can someone help me? The Cobalt page didn't help..

[Lusitano17]

Post your request for assistance on Cobalt's thread and make sure you have updated to 10.3.2 BEFORE trying to install Cobalt's workaround.

Posted via CB10

[anon(9868126)]

And me happend this too what should I do can anyone help me??

[ike12]

I can't install Google Account Manager! When I click install it pops a message telling me that "unable to install this app " what should I do? I want to install Google Play Store!!!
Attachment 335676

BlackBerry user since 2009

[Samuel KAYITERA]

When the installation is done, the app cant open. Even my skype. Really apreciate your help!

[Yashodhar]

Had the same problem trying to install this on my Passport last night. Was not able to install the latest Google Manager file from Page 1 of cobalt's page as I would always get the 'Unable to install app' error. Tried restarting, hard rebooting, deleting files, redownloading etc., but no luck.

Luckily, I still had an older version of the Google Manager app saved in Mega from when I installed it on my Z30 in early February. That installed fine then on my Z30, and presto, installed fine on my Passport.

The older version is com.google.android.gsf.login-v4.3-cobalt.apk whereas the current one in the mirrored link is com.google.android.gsf.login-v4.3.2.apk . Not sure if there is any difference between them, but hope that helps for everyone that has this problem.

Didn't help installing the o version. Still Sam "unable to load". Anyone else. Pls help.

[Roman Fredrick]

I can't install Google Account Manager! When I click install it pops a message telling me that "unable to install this app " what should I do? I want to install Google Play Store!!!
Attachment 335676

BlackBerry user since 2009

[Smokeaire]

This thread is going no where fast. Post your issue in the appropriate Cobalt thread.

[Yashodhar]

Only way is to wipe your phone and then try. It worked for me.

[anon(9868126)]

Solveddddd!!!!!!!! i did factory reset my phone and then download from agent jucey veryyyyyy happyyyyyyy but now im having another problem i cant install google services and cant delete apps in google play store :/ im sooo unlucky

[Smokeaire]

Solveddddd!!!!!!!! i did factory reset my phone and then download from agent jucey veryyyyyy happyyyyyyy but now im having another problem i cant install google services and cant delete apps in google play store :/ im sooo unlucky

Depending on you OS version this might help your not being able to delete apps: http://www.crackberry.com/if-youve-b...update-try-now

[dwheats]

When I download the files, and try to open them, it says "unable to open file".