1. almanzoli's Avatar
    My tablet died ,and I security wiped it to start over !

    It will not accept an I D !
    11-02-14 11:26 AM
  2. Superfly_FR's Avatar
    HI almanzoli and welcome to the forums.
    Can you please be a little more specific ?
    Do you mean you cannot enter your BBID anymore within the settings ?
    What is/are the message you get ?

    As a start,
    - please perform a soft reset (hold the 3 +/- and pause buttons until your PB restarts).
    - make sure your connexion to the wifi network is ok

    Let us know.
    SF
    11-02-14 11:38 AM
  3. almanzoli's Avatar
    Right ! I have tried everything I can , and a window pops up and says it does not recognize the BB ID. How can I change the BB ID?

    Everything was working OK .But then It would not complete any connections to the internet. So I did a security wipe to start over .
    But it will not accept a BBID !

    Blackberry says to swipe down from the top bezel and go to settings .... Yeah Right !!!

    Garbage can ..... here it comes !!!!
    11-02-14 12:03 PM
  4. almanzoli's Avatar
    Is there any way to totally clear everything , and start fresh ?

    Totally frustrated ! I can't get my blackberry tablet to change my Blackberry I D .  Why?-47th_animatedsmilies_012.gif
    11-02-14 12:28 PM
  5. ymb's Avatar
    Is there any way to totally clear everything , and start fresh ?

    Totally frustrated ! Click image for larger version. 

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    If you security wipe it then it becomes completely new but I don't know what to do about your problem

    Z30STA100-3/10.2.1.3289
    11-02-14 12:45 PM
  6. Superfly_FR's Avatar
    OP, you may want to ensure your BBID is valid and that the PW you have is the good one.
    Refer to this and see if your BBID is still ok.
    How do I reset my lost or forgotten BlackBerry ID password? - User Guide - BlackBerry ID

    Then, if unsuccessful, you can try to create another one
    Creating a new BlackBerry ID - User Guide - BlackBerry ID

    Are you actually able to browse the internet with your PlayBook ? That's still unclear to me ...
    11-03-14 11:38 AM

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