1. hawisa's Avatar
    i can not hear the caller on my new dtek 60, i can hear the caller only if i did a factory rest
    if i restart after the factory reset it goes back to not hearing the caller
    however i can hear the caller on the load speaker and the headphones
    did anyone has this issue , how can i solve it
    04-11-17 02:01 PM
  2. Dunt Dunt Dunt's Avatar
    Are you reloading any old data or apps after the Factory Reset? If so try again without any old data.

    Otherwise, I say you need to contact warranty support.
    04-11-17 02:44 PM
  3. hawisa's Avatar
    i took it to the support , and the problem was when i was transferring the data from my priv it had a corrupt file, so i only transferred my contacts and sms and downloaded the apps , until now all is ok
    04-12-17 07:07 AM
  4. hawisa's Avatar
    i took it to the support , and the problem was when i was transferring the data from my priv it had a corrupt file, so i only transferred my contacts and sms and downloaded the apps , until now all is ok
    04-12-17 07:07 AM

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