01-14-15 08:27 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    i have puat my sim card into the new Z10 and the SD card, and it keeps saying preparing blackberry hub. i cannot take calls or make calls.
    01-14-15 08:16 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    Plug the old z10 into link. can you do a device switch? If not, you will need a backup of the old Z10 to restore on your phone.
    01-14-15 08:27 PM
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