1. deejaysmart's Avatar
    I am still using windows 7 on my hp elite book,i noticed one thing sometimes my Q10 will connect with d BlackBerry link while mostly it won't.Pls what should I do because I downloaded autoloader and really wants to use it,advise needed.
    03-15-17 08:49 AM
  2. shorski's Avatar
    You are not supposed to have blackberry link opened when using autoloader.

    Plug in your device and don't open blackberry link. The PC should discover it since you have the drivers installed.

    Once the PC discovers it, run your autoloader.

    Posted via CB10
    deejaysmart likes this.
    03-15-17 09:06 AM
  3. JAS0NB0URNE's Avatar
    You are not supposed to have blackberry link opened when using autoloader.

    Plug in your device and don't open blackberry link. The PC should discover it since you have the drivers installed.

    Once the PC discovers it, run your autoloader.

    Posted via CB10
    This is correct. Make sure you have the right autoloader (for your phone, not a developer OS) downloaded and I always recommend performing a backup before upgrading OS version, just in case.

    Posted with my  Classic
    03-15-17 09:46 AM

Similar Threads

  1. Does anyone use Amazon Music on their phone?
    By officially_juju in forum BlackBerry Passport
    Replies: 16
    Last Post: 03-18-17, 09:55 AM
  2. Replies: 8
    Last Post: 03-17-17, 09:17 AM
  3. Still double typing after OS update
    By ricecube in forum BlackBerry Passport
    Replies: 3
    Last Post: 03-15-17, 09:38 AM
  4. Facebook to ban developers from using data for surveillance
    By sorinv in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 03-13-17, 11:45 PM
  5. Replies: 1
    Last Post: 03-13-17, 08:42 AM
LINK TO POST COPIED TO CLIPBOARD