1. musicteacher's Avatar
    Hi everyone. I haven't used my old Z10 for about five years. I'd like to access the photos but I don't remember my password. My understanding is that if I enter the wrong password 10 times, the phone will be wiped and I will lose the photos. Is this correct? I am able to login to https://blackberryid.blackberry.com/ but that is a different password. Is there any hope of saving the photos? I'm not tech savvy at all.....Thank you!
    08-04-20 03:54 PM
  2. conite's Avatar
    Hi everyone. I haven't used my old Z10 for about five years. I'd like to access the photos but I don't remember my password. My understanding is that if I enter the wrong password 10 times, the phone will be wiped and I will lose the photos. Is this correct? I am able to login to https://blackberryid.blackberry.com/ but that is a different password. Is there any hope of saving the photos? I'm not tech savvy at all.....Thank you!
    You are correct.

    You're stuck unless you remember. There is no way to remove the password without wiping.
    08-04-20 05:23 PM
  3. anon(10439073)'s Avatar
    That's why BlackBerry is safe.


    Posted via CB10
    08-04-20 09:17 PM

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