10-29-18 02:39 PM
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  1. the newsusieq's Avatar
    the newsusieq
    Since Friday night UK time any attempt to search the Hub on my Key2 produces a blank screen. The only way to get back to my messages is to turn the phone off and on again. Anyone know what’s happened and how to fix it? Without search I’m lost! Help please, it’s a nightmare scenario.
    10-28-18 06:52 PM
  2. coffee-turtle's Avatar
    coffee-turtle
    Q&A Team
    Originally Posted by the newsusieq
    Since Friday night UK time any attempt to search the Hub on my Key2 produces a blank screen. The only way to get back to my messages is to turn the phone off and on again. Anyone know what’s happened and how to fix it? Without search I’m lost! Help please, it’s a nightmare scenario.
    Do you have any filters on for the search criteria?
    Are any Accounts selected to search in?
    Select Term marked as All?

    These are accessible with the icons along the top.

    Hope this helps?
    10-29-18 09:43 AM
  3. Bla1ze's Avatar
    Bla1ze
    CB OG
    Stick to your original thread, you have more answers there. - https://forums.crackberry.com/ask-qu...ility-1158510/
    Rico4you likes this.
    10-29-18 02:39 PM
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