1. cvchase's Avatar
    This is a first, I received a message in the hub on my Passport and the text of message in the hub is red. When I opened it the text and body of the message looked normal.
    It is from someone with whom I normally communicate.

    Ideas, thoughts?

    Thanks,
    Cliff

    Posted via CB10
    04-01-15 09:18 AM
  2. kbz1960's Avatar
    I have never seen that. Do you have this person/email flagged with something?
    04-01-15 02:57 PM
  3. Ecm's Avatar
    This is a first, I received a message in the hub on my Passport and the text of message in the hub is red. When I opened it the text and body of the message looked normal.
    It is from someone with whom I normally communicate.

    Ideas, thoughts?

    Thanks,
    Cliff

    Posted via CB10
    This contact has been flagged with "Level 1 Alert" status.

    Hub > Settings > Priority Hub. Scroll down, and you should see a Rule set for that contact. Tap on it. Under Edit Rule, you'll see a checkbox selected for Enable Level 1 Alert. Level 1 alerts will appear in red text in your Hub.

    If you didn't set this, I wonder how it became enabled. This isn't something that can be done accidentally -- it takes several steps to enable.
    kbz1960 likes this.
    04-01-15 09:18 PM
  4. taveesh's Avatar
    PIN messages appear in red. Check the from field and see from where the message originated and what kind of message it is.

    Posted via CB10 on the Q10 with OS 10.3.2.158
    04-01-15 10:59 PM

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