1. benmhall's Avatar
    Hello forum.

    I purchased a bunch of movies on my BlackBerry Z10 a few years ago when BlackBerry World had a sale. I tried to copy the wmv files to my Z30 yesterday but got an error when I tried to play them back. The error was:


    The file can't be opened. Download the original file or its license again and try again.

    It doesn't look like the movies are still available through BlackBerry World, so are these just junk now?

    Yet another reason to hate DRM.

    Thanks for any insight.

    Posted via CB10
    02-14-16 05:53 AM
  2. Lusitano17's Avatar
    I believe we were given an end date to retrieve media and that passed a while back. I lost a whole pile of video and albums too.

    Posted via CB10
    02-14-16 04:17 PM
  3. benmhall's Avatar
    Thanks. I don't remember seeing this. I wonder how BlackBerry tried to communicate this with their customers.

    Such is life. Many thanks for replying to my post.
    02-14-16 08:11 PM
  4. Lusitano17's Avatar
    There was an email notification back in 2013 and it was posted in a couple of threads here on Crackberry.

    I have read that if you purchased music it may be accessible through 7Digital but reportedly no such option for videos.

    Posted via CB10
    02-14-16 11:26 PM

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