06-10-17 01:48 PM
tools
  1. muhammed yehia's Avatar
    muhammed yehia
    my pic password was incorrect 5 time .
    i know password and pic password .
    but bb say it will erase all data
    i need it

    how to solve this problem ?-img_20170610_135318275.jpg
    how to solve this problem ?-img_20170610_135229992.jpg
    06-10-17 07:04 AM
  2. conite's Avatar
    conite
    Ambassador
    Type "BlackBerry". You will now have 5 chances to enter your PIN before it wipes.
    muhammed yehia likes this.
    06-10-17 07:13 AM
  3. muhammed yehia's Avatar
    muhammed yehia
    thnx thnx thnx
    06-10-17 07:17 AM
  4. Ragbert's Avatar
    Ragbert
    Trusted Member
    It should allow you to enter your actual password if your picture password no longer works.

    Typed on my Q10, SQN100-2, 10.3.2.2813
    06-10-17 01:48 PM
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