1. martinjdub's Avatar
    Ok, before you scream out "use BlackBerry Link", I'll letcha know that all my attempts to backup my BlackBerry and restore the SMS to a new BlackBerry does not appear to work.

    I've contacted BlackBerry who have yet to provide definitive documents on what Link actually backup and restores. There is no granular details within the BlackBerry KB's.

    I've used Full Backup,
    I've used Custom Backup

    Same results, no SMS when restored.

    Anyone else have this issue? Work around?

    Posted via CB10 app and BlackBerry Passport 
    06-17-15 11:51 AM
  2. jaydee5799's Avatar
    How about a third party app like Backup Pro or something like that?
    06-17-15 12:16 PM
  3. scrannel's Avatar
    Exactly. I use 3rd Party "Backup Pro". I don't think link does messages.
    06-17-15 12:20 PM
  4. martinjdub's Avatar
    good point

    I did look into that and it's definitely an option but shouldn't this feature be native to link?

    It was available with BlackBerry DTM, seems odd that it doesn't appear to be in Link...

    Posted via CB10 app and BlackBerry Passport 
    Soapm likes this.
    06-18-15 07:44 AM
  5. martinjdub's Avatar
    I'll stop complaining and get a third party app. Might give a Droid app a go as well.

    Thanks for your help!

    Posted via CB10 app and BlackBerry Passport 
    06-18-15 07:45 AM
  6. wg7's Avatar
    This should be seamless, transparent, and easy for us to understand. Instead we never know WTF was backed up or not until surprise - backup failure to restore.

    Along the same lines, I tried the messagw copy option to copy a txt message conversation and it also fails. It only goes back a couple of months worth of txt messages.

    Posted via CB10
    Soapm likes this.
    06-23-15 07:33 PM
  7. Soapm's Avatar
    I agree, got to pay $5 to back up your phone... Shame on them...
    06-23-15 08:38 PM

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