1. iceman3D's Avatar
    I cannot use any downloaded app from BlackBerry world and I think my only option is to restore it to factory settings or do you guys have any tips for a fellow BlackBerry user? I'm using a BlackBerry q10 running 10.3.2. I already updated the runtime fix but to no avail.

    Posted via CB10
    10-15-16 12:57 AM
  2. thurask's Avatar
    Reload with Link, or run an autoloader. Same thing in the end.

    Don't restore any backups for additional effectiveness.
    10-15-16 01:37 AM
  3. iceman3D's Avatar
    Any specific steps on the threads here? Sorry noob here.

    Posted via CB10
    10-15-16 03:48 AM
  4. Lusitano17's Avatar
    Any specific steps on the threads here? Sorry noob here.

    Posted via CB10
    Download the BlackBerry desktop software to your PC

    http://us.blackberry.com/software/de...erry-link.html

    Connect your phone to PC with a USB cable.
    If Link doesn't activate automatically open it on your desktop and wait for Device recognition.

    Select Settings (gear icon)
    Select Reload under Reload Device Software
    Follow the on-screen instructions to reload the software. When complete you can disconnect your device.*
    After you reload the device software setup the device as new.

    Posted via CB10
    10-15-16 11:07 AM

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