1. CrackBerry Question's Avatar
    I just received my phone from ShopBlackberry and I'm facing software (hopefully) issues. When the phone starts taking a load it restarts just like that and I'm getting a black square on the top left corner and screen flickering. I can't seem to figure what could be causing this. I also don't have a sim card in it. I can't seem to find any forums dealing with this.
    11-29-16 09:31 AM
  2. Uzi's Avatar
    Hi is the phone manage go to home screen after restart?
    11-29-16 09:34 AM
  3. anon(10096035)'s Avatar
    It does return back to the home screen.
    11-29-16 10:20 AM
  4. Uzi's Avatar
    Run BBVE check all the list
    11-29-16 10:25 AM
  5. anon(10096035)'s Avatar
    Sorry what is that? I'm new to Blackberry.
    11-29-16 10:38 AM
  6. Uzi's Avatar

    This app open and do all test
    11-29-16 10:40 AM
  7. anon(10096035)'s Avatar
    I did all the tests I could. The ones I couldn't do were the audio jack, Bluetooth, sim (I'm getting one today) and USB. Otherwise the ones I could do passed.
    11-29-16 10:53 AM
  8. anon(10096035)'s Avatar
    Thank you for your help. I think I have figured out the problem. Whenever it crashed it was during when I was downloading apps or operating Google Play. I may downgrade or clear data and see if that solves the problem.
    11-29-16 12:43 PM

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