1. CrackBerry Question's Avatar
    Last night, in an effort to get Snapchat working, I downloaded sys.android and sys.android.shell (which are android runtime firmware, I believe). The firmware made all android apps crash on my Z10. So, I removed them from my phone and my Z10 now crashes every time I try to open an android app. Is there anything I can download to fix this? I would rather not do a complete wipe because for some reason my computer won't back up my Z10 and I don't want to lose my Clash of Clans progress (I could not sign in and save my progress with clans because I don't have a google ID). If not though, I will do a complete wipe. My computer says is not connected to my phone when it definitely is. So, ANY help with these issues would be great! Thanks
    05-26-15 08:34 AM
  2. jaydee5799's Avatar
    If you messed up the android runtime, you will need to reload the OS.
    Snapchat does not work on a BlackBerry. Period.
    Download the OS you need and reload. Make a backup first and maybe you can save yourself some time.
  3. jaydee5799's Avatar
    If you messed up the android runtime, you will need to reload the OS.
    Snapchat does not work on a BlackBerry. Period.
    Download the OS you need and reload. Make a backup first and maybe you can save yourself some time.
    05-26-15 09:10 AM

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