1. FortunasBB2's Avatar
    I highlight a text and get the check mark, but when I tap the three dots, all that comes up is "Mute notifications"
    HELP!

    Gwyn in Canada
    05-14-22 07:26 PM
  2. Ph1llip's Avatar
    When you highlight a text, does it highlight the entire text box in a different color? If so, the Forward option is second from the top when you click on the hamburger menu:
    How to forward text messages on my K2?-bbkey2-forward-text-function.jpg

    If it doesn't show the option, have you updated the Messages app? Are you using a different Messages app? The above is the the standard Messages app that comes pre-loaded on the Key2. Other apps may not have such an option.
    Bla1ze likes this.
    05-15-22 11:58 AM
  3. FortunasBB2's Avatar
    the entire text comes up in blue with a check mark. But when I tap the 3 dots, it just says "mute notifications?

    And I double checked to make sure I'm using the pre-loaded app.

    My wife has the same problem with her Key2.
    Both phones are only a few moths old
    05-22-22 06:53 PM
  4. Ph1llip's Avatar
    What variant of Key2 do you have? If you could include a screenshot.
    05-23-22 09:59 AM
  5. FortunasBB2's Avatar
    It's a BBF100-2
    Android Version 8.1.0
    05-23-22 02:51 PM
  6. Ph1llip's Avatar
    Well, the screenshot above is from a BBF100-6, also with Oreo. Not sure what's going on here.
    05-23-22 07:49 PM
  7. Ben xfg's Avatar
    It's a BBF100-2
    Android Version 8.1.0
    Are there updates available if you check in the Play Store?
    05-24-22 09:22 AM
  8. FortunasBB2's Avatar
    I didn't send a screenshot, just the BBF100-2 Android version 8.1.0 model information

    And my software shows as the latest version
    05-24-22 06:57 PM
  9. Ben xfg's Avatar
    I didn't send a screenshot, just the BBF100-2 Android version 8.1.0 model information

    And my software shows as the latest version
    I mean to look for an update for the Messages app on the Google Play Store.
    05-25-22 06:46 AM
  10. FortunasBB2's Avatar
    I was able to open the "forward" for text messages, but how do I enter the contact I want to forwaerd it to?
    06-03-22 11:50 AM

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