1. K Ts's Avatar
    Hi
    When I was trying reload OS using B.Link I got a message device communicate error A:0x00000028. I've tried many times and it always happens when OS starts loading. Is it a problem with my PC or the phone?. My PC has fresh clean install of win 7, maybe it lacks of some drivers?Thnx

    Posted via CB10
    11-07-16 06:16 AM
  2. Aaron Alasa's Avatar
    Possible Solutions :
    1. Connect your phone to BlackBerry Link and try to reload the OS.
    2. If BlackBerry Link doesn't work, find the autoloader for the latest BlackBerry 10 OS.
    Personally I prefer to use autoloader, it takes about 10 minutes.
    For Autoloader- this is the best place to get them:
    https://supportforums.blackberry.com...r/td-p/2466747

    I hope I could help.

    Posted via CB10
    Lusitano17 likes this.
    11-07-16 07:03 AM

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