1. anila C's Avatar
    I have BlackBerry z10. I don't know why but My phone crashed after completing security wipe by itself. I took it too technician and he upgraded the software to 10.3.1.997 version. But many of my icons are now disappeared. I have searched for the solution. And read different answers given to people having the same issue. clicked the links for new version of OS given in those replies. But none of them worked. May b I could not do it correctly. Please help me on how to download a correct version of OS.(if anyone can tell the process step by step. Or by using screen shots) .i know this is v difficult but There is no one to help me out . And I can't afford a new phone .plz help me on this
    Last edited by anila C; 12-24-16 at 03:53 PM. Reason: to get an exact reply
    12-24-16 03:22 PM
  2. conite's Avatar
    Your technician loaded a developer version of the OS which is intentionally crippled and missing many features.

    Load a proper full OS.
    /bb10-leaked-beta-os-f395/os-10-3-3-2163-live-links-1094817/
    12-24-16 03:27 PM
  3. anila C's Avatar
    Should I click all three of "debrick" "core OS" "radio" links?
    I M sorry I m v bad in this. I need help how to download it. this is what asked for
    12-24-16 03:47 PM
  4. John Vieira's Avatar
    Should I click all three of "debrick" "core OS" "radio" links?
    I M sorry I m v bad in this. I need help how to download it. this is what asked for
    Yes.
    12-24-16 03:51 PM
  5. thurask's Avatar
    Should I click all three of "debrick" "core OS" "radio" links?
    I M sorry I m v bad in this. I need help how to download it. this is what asked for
    It depends.

    If you have a Z10 STL100-1, download this file: https://drive.google.com/open?id=0B3...Es4R25rUFR3anM

    But if you have any other Z10, download this one: https://drive.google.com/open?id=0B3...Gw4V3V2NkM1OTA

    Once you have the right one, follow this guide: http://forums.crackberry.com/bb10-le...loader-927076/

    It will wipe your phone, so make sure to move your music, photos, etc. off of the phone and onto a computer/SD card/whatever.

    Also, make sure to note down your BlackBerry ID username and password. You'll probably need it.
    12-24-16 03:53 PM

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