1. CrackBerry Question's Avatar
    Will not turn on,, everything stays greyed out, even after you swipe to turn it on...
    02-13-17 02:42 PM
  2. Rico4you's Avatar
    Hello what device are you using? Have you had Bluetooth connected before? Please explain more detail.

    Posted via CB10
    02-13-17 02:56 PM
  3. btrfly2023's Avatar
    Using a Classis, Bluetooth was synced to a Ford Explorer before the latest update.. Now Bluetooth is totally greyed out, and won't turn on. BB has been rebooted twice
    02-13-17 03:17 PM
  4. Rico4you's Avatar
    If you go into settings, networks and connections. Can you select Bluetooth there?
    Can you erase ALL pairings you had and after a reboot try to pair again.

    Posted via CB10
    02-13-17 05:57 PM
  5. Rico4you's Avatar
    Here is more info from another thread same issue

    http://forums.crackberry.com/showthread.php?t=1100045

    Posted via CB10
    02-13-17 06:00 PM
  6. engtoolman's Avatar
    Welcome to my world. I'm the guy from the other post. I have not taken the nuclear option yet of wiping my phone and stating all over so I can't tell you if that works or not. Give me a do or so and I will keep you posted.

    Posted via CB10
    02-13-17 06:10 PM
  7. Rico4you's Avatar
    Welcome to my world. I'm the guy from the other post. I have not taken the nuclear option yet of wiping my phone and stating all over so I can't tell you if that works or not. Give me a do or so and I will keep you posted.

    Posted via CB10
    Yes do post how it works out! I installed 10.3.3 via link on Passport RED and no issues .

    Posted via CB10
    02-13-17 06:27 PM
  8. btrfly2023's Avatar
    I've been told the OS is corrupt, and will be wiping the phone tomorrow.. Will post if this corrects the issue..
    02-14-17 09:24 AM
  9. Rico4you's Avatar
    That could be a good idea..backup, security wipe and reinstall. Let us know how it works out!

    Posted via CB10
    02-14-17 09:29 AM
  10. engtoolman's Avatar
    Update on this......after going through, deleting all apps that relate to the Bluetooth, backing up as much as I could to the SD card, and then used Sachesi to re-install new copies of the OS.......still no luck. The slider for the Bluetooth will not stay on. I guess now is the time to decide to completely do a reset and reinstall once more just to see if that fixes it, but I don't have much hope in it. It may be time for a nice, new, Samsung device......even though that is almost the last thing I want to do. The last thing would be to bow to the fruit company.
    02-14-17 05:40 PM
  11. Rico4you's Avatar
    Do backup, a security wipe and a fresh install. Try to use link. Good luck

    Posted via CB10
    02-15-17 02:18 AM

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