1. CrackBerry Question's Avatar
    i have a blackkberry classic active profile is normal but normal icon has a bell with a cross through it as do all the rest of the profiles and there is no sound

    how do i turn on the sound?
    10-24-16 06:45 AM
  2. Dunt Dunt Dunt's Avatar
    Is the speaker working?

    Have you rebooted your phone?

    If you go into Setting > Notifications > "Normal" Profile..... Is sould toggled on? Is the slider over towards higher sound level?
    10-24-16 09:50 AM
  3. coffee-turtle's Avatar
    Also, try creating a new Sound Profile. Some people have "modified" their Normal and have inadvertently caused it to actually be silent/vibrate.
    10-25-16 09:42 AM

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