1. CrackBerry Question's Avatar
    All of my other email accounts are set up...but not my Charter...why?
    02-01-15 04:48 PM
  2. jaydee5799's Avatar
    well do you have the username and password? the POP3 server name and the SMTP server name?
    What happens when you set it up? What is the error message?
    02-01-15 06:09 PM
  3. MobileMadness002's Avatar
    All of my other email accounts are set up...but not my Charter...why?
    Have you tried the settings from here? You may need to use the advanced settings and forgo the automatic discovery process.

    Charter.net Email Settings
    02-01-15 07:13 PM
  4. DrP S's Avatar
    Took me days to figure this out so I thought I'd share (this is for the bb classic, but it's running OS 10.3.1 so it should be the same for all bb devices)

    I tried to write this sept by step but crackberry kept telling me I was trying to post links. The main problem is that you need to enter an IMAP path prefix. Use imap-mail . charter . net

    Ports are 993/587. Use SSL for both

    Hope this makes sense
    04-17-15 08:41 AM
  5. DrP S's Avatar
    to mobilemadness

    none of those charter settings work. the main problem is finding the imap path prefix, the correct port, and the correct incoming/outgoing address. I can't post my step-by-step directions because crackberry thinks I'm putting links and I haven't posted 10x yet, but if charter users use imap path prefix imap-mail. charter. net (no spaces), ports 993/587, and mobile. charter. net (no spaces) with SSL for both, it will work
    04-17-15 09:02 AM

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