1. CrackBerry Question's Avatar
    I updated my Z10 with the official 10.3.1.1581, and while some posed questions have been answered, some have not. With the latter situation, I am given a message saying, "Unable to find your browser". But within the group of given answers and based on content, my browser seems available and working fine to me. What's going on here??
    03-13-15 11:06 AM
  2. Chris Chin's Avatar
    Make sure your browser is selected in Assistant

    From the assistant screen, swipe down from the top bezel,
    settings
    Device search settings
    Make sure Browser is checked.

    Not sure if this is the problem, but won't hurt to check anyway.
    If not, ... no idea ... sorry.
    03-13-15 11:38 AM
  3. georgiesynder's Avatar
    I double-checked. It is checked and at the top of the list. Does anyone else have another good suggestion also?
    03-13-15 11:56 AM
  4. naorrazla's Avatar
    Try resetting the device hold both volume rockers till the screen shuts
    03-13-15 11:59 AM
  5. blueburk's Avatar
    press assistant say browser = works

    hold B opens browser = works on 3.1 shortcuts
    03-13-15 12:00 PM
  6. ninetto's Avatar
    I have tried all of the above and none of these have worked. I give up and I will not be replacing my Z30 with another BB phone.
    03-13-15 12:22 PM

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