1. CrackBerry Question's Avatar
    I have a brand new Passport with 10.3.0.675 software release. I am in Luxembourg and my network is POST.

    I tried to set up Gmail and encountered an issue: when on mobile network, I can send and receive e-mail correctly. But when I turn of data plan and turn on wifi, I still receive e-mails sent to my Gmail account, but cannot send any.

    Anyone knows what the problem might be? I would really like to have the possibility to send e-mail via wifi.

    Thanks in advance,
    Luke
    10-19-14 11:10 AM
  2. AnimalPak200's Avatar
    Go to Settings, Accounts, click on your Gmail account, and click on it once more to edit it. Scroll down to the "SMTP Server" section. Make sure it says the following:

    How do I send e-mails over wifi on a BB Passport?-img_20141020_104030.png

    Posted via CB10
  3. Warlack's Avatar
    Hmmm have seen this error here on the forums once.... didn't have the issue myself...

    Posted via CB10
    10-19-14 01:52 PM
  4. dotnetid's Avatar
    Actually u don't need to turn off data plan. Turn on ur data plan & turn on wifi. It doesn't cost to ur data plan.

    Posted via CB10
    10-20-14 09:16 AM
  5. AnimalPak200's Avatar
    Go to Settings, Accounts, click on your Gmail account, and click on it once more to edit it. Scroll down to the "SMTP Server" section. Make sure it says the following:

    Click image for larger version. 

Name:	IMG_20141020_104030.png 
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ID:	307707

    Posted via CB10
    10-20-14 09:42 AM
  6. Luke_Luxembourg's Avatar
    Hi AnimalPak200,

    thanks for the answer. Problem is - I have those exact settings, but I cannot send out e-mails over wifi (any wifi), with any e-mail account.

    What else can be the reason?

    Best regards,
    Luke
    10-21-14 02:26 PM
  7. MaxxJag's Avatar
    Maybe your Internet isp is blocking outgoing smtp. They tend to do that in Canada to curb spamming I think.

    Posted via CB10
    10-21-14 02:33 PM
  8. Luke_Luxembourg's Avatar
    I use the same smtp settings for the same e-mail accounts on a tablet - and it works perfectly fine.
    10-21-14 02:37 PM
  9. bobshine's Avatar
    Try another wifi network... like from a coffee shop. If it works, then you know something is wrong with your wifi

    Posted via CB10
    10-21-14 02:42 PM

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