1. CrackBerry Question's Avatar
    My wife has photos from her old Bold 9900 .. we had backed them up (we thought) on computer, but the file says a .bbb file and there are no photos there? She has put her SIM card into her iphone so, there is no SIM card left in her Bold. Also, no battery either as it was fried..

    Any suggestions on retrieving those photos? Are they stored on SIM card, or in Bold itself??
    09-02-16 02:27 PM
  2. BB-JAM215's Avatar
    They will be in the phone's memory. Have you tried connecting the charger to the phone for a while to see if it will wake up? If that works, you could then connect it to your computer and access the Camera or Pictures folder on the phone directly.
    09-02-16 02:35 PM
  3. Bla1ze's Avatar
    The .bbb file IS the backup. It'll work when loaded onto another BlackBerry but that's not what you were looking to do. You should have saved the photos themselves if you were moving to another type of device. And the photos are on the device if they weren't on an SD card. You would need a new battery to fire that up and retrieve them properly.
    09-02-16 02:37 PM

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