1. Urucubaca's Avatar
    As you can see, I have checked for Updates. It says it has the latest software, but clearly does not ( 1st of June).

    Help plzzzz!!!!
    Attached Thumbnails How do I get updates on my Priv!!-221442.jpg  
    03-31-17 05:47 PM
  2. Wezard's Avatar
    Did you buy it from a carrier? If so, contact the carrier.
    03-31-17 06:43 PM
  3. Urucubaca's Avatar
    Nope, unlocked online.

    Works perfectly fine with my Carrier though.
    03-31-17 07:06 PM
  4. Rico4you's Avatar
    Try this: on your PRIV the CHECKIN procedure enter the following exactly: *#*#CHECKIN#*#*
    When finished wait a few minutes and then go into settings and check for updates. Let me know how it goes
    jafobabe likes this.
    04-01-17 03:26 AM
  5. Wezard's Avatar
    Online unlocked, doesn't necessarily mean factory unlocked, with updates from BB. It could be a carrier unlocked device,which would work fine on another carrier, but not get updates.
    First, make sure you are connected to good wifi. Then check for updates, Rico's answer, above, works when the update screen doesn't.
    If that fails you could do an autoload, but you would need to know which one to use.
    The Build # should tell you which update you need, but frankly I don't know how to look one up that up.
    04-01-17 05:02 PM
  6. Heavens1's Avatar
    Try this: on your PRIV the CHECKIN procedure enter the following exactly: *#*#CHECKIN#*#*
    When finished wait a few minutes and then go into settings and check for updates. Let me know how it goes
    What does that actually do? I did that some time ago, but never understood what it actually does? (I don't have any probs, just asking the question)

    And I guess that one can't un-checkin
    04-01-17 06:21 PM
  7. Rico4you's Avatar
    It forces device to check for updates.. Checkin to updates.
    Heavens1 likes this.
    04-01-17 06:25 PM
  8. conite's Avatar
    Nope, unlocked online.

    Works perfectly fine with my Carrier though.
    You can run an autoloader or put in a SIM from the carrier the phone is branded to.

    What is the build number of your OS?
    04-01-17 06:33 PM
  9. Urucubaca's Avatar
    It is a STV100-1

    AT&T


    Where can I buy an AT&T SIM to just put in and check for updates?
    04-01-17 07:44 PM
  10. Heavens1's Avatar
    It is a STV100-1

    AT&T


    Where can I buy an AT&T SIM to just put in and check for updates?
    To get the build number go to settings, about phone and scroll l down to the bottom, it's last on the list.
    04-01-17 07:55 PM
  11. conite's Avatar
    It is a STV100-1

    AT&T


    Where can I buy an AT&T SIM to just put in and check for updates?
    How did you suddenly find out it's AT&T?

    The build number will determine that. It's on you settings / about page - at the bottom.

    You have to borrow an active SIM.
    04-01-17 09:40 PM
  12. Wezard's Avatar
    Next question - Is it one of the orphaned AT&T Priv's adopted by BlackBerry, or originally sold by AT&T and still under their 'jurisdiction"?
    That whole deal got pretty confusing, if it's the former, I'm not sure an AT&T SIM will do the trick.

    I could be wrong, but if it's one that BB adopted, then I think he needs a specific update first. Then BB takes over.
    04-01-17 10:21 PM

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