1. CrackBerry Question's Avatar
    my blackberry z3 is showing the www.bberror.com/bb10-0015 message
    01-04-16 04:28 AM
  2. Pandygozrawr's Avatar
    I just finished this problem with my q10, your going to need a pc to fix it. you will need to update the phone with blackberry link or by using an autoloader of your choice. If you use blackberry link, the program will not pick up your phone. It will give you two options to either reconnect your phone or to reload it, hit reload and it will pretty much update your phone, this step took a long time.

    Posted via CB10
  3. Superfly_FR's Avatar
    Hey! Welcome to CrackBerry forums
    The message you get is symptomatic of corrupted system files.
    Can you please elaborate about the context, device and OS version so that we can try to help you further ?
    In particular, did you try to perform an OS update (either OTA or using autoloader) or device wipe ?

    Cheers
    SF
    01-04-16 05:39 AM
  4. Pandygozrawr's Avatar
    I just finished this problem with my q10, your going to need a pc to fix it. you will need to update the phone with blackberry link or by using an autoloader of your choice. If you use blackberry link, the program will not pick up your phone. It will give you two options to either reconnect your phone or to reload it, hit reload and it will pretty much update your phone, this step took a long time.

    Posted via CB10
    01-04-16 06:06 AM
  5. Superfly_FR's Avatar
    OP, will options described above are perfectly legit (thanks!) please be aware that all internally stored data will be lost.
    Additionally, if your SD card is encrypted, you'll have no luck but lose all there too.

    It might be useful you give us some more details before you proceed ...
    But it's of course up to you !

    Posted via the CrackBerry App for Android
    01-04-16 06:16 PM

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