1. CrackBerry Question's Avatar
    So I have a z10 and since I performed the software update for BB10.3 yesterday, my text messages won't send. At first the keyboard wouldn't even work in the hub but now the issue is that the messages won't send. They don't even go to through into the conversation box with a clock beside it. The phone will freeze for about 30 seconds and then say "failed to save message"?unsure as to what the issue is and any help is greatly appreciated. I have tried restarting and pulling the battery but no luck. Thanks.
    02-22-15 07:33 PM
  2. Jennyd_37's Avatar
    I'm having the same issue
    02-22-15 08:27 PM
  3. anon(1852343)'s Avatar
    Hard reboot at least once or twice?

    Blackberry Passport running
    02-22-15 08:34 PM
  4. mitchipoo's Avatar
    Same problem, downloaded and installed update Saturday night. Texting continually freezing, will send maybe one out of every ten messages (if I'm lucky) then freezes and have to reboot. Have powered down, pulled battery and pulled battery while plugged in, nothing's working. Please BB we need a patch for this. I had the exact same problem last time there was a big update (the last few minor ones have been okay), last time BB came out with a patch after four or five days and it fixed everything. Also hub is freezing in landscape mode, even when device is held in portrait position.
    02-23-15 10:16 PM
  5. Jesse Ord's Avatar
    I'm having the exact same issue. Have tried contacting BlackBerry support on twitter but no luck. I need a fix. Using a q10.

    Posted via CB10
    02-23-15 10:20 PM
  6. t-bone0709's Avatar
    Hi guys,

    I posted the original question. Yesterday I deleted most of my messages (some of my chats had a years worth of texting on them) and I restarted the phone. It's been working problem free since!

    I hope this helps.
    02-24-15 08:27 PM

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