09-01-17 01:00 AM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    I am trying to get my photos and data off of an old Blackberry, the 8330m model. I have a USB cable to connect it to a computer but my computer doesn't seem to be able to detect and explore the phone and its data/storage. Is there something I should do to get my computer to detect it or is there a workaround to get my information off of there?
    08-30-17 06:46 PM
  2. Bla1ze's Avatar
    Bla1ze
    CB OG
    Have you installed BlackBerry Desktop Software? - https://swdownloads.blackberry.com/D...247A852FAD3647
    08-30-17 10:01 PM
  3. andrewa18's Avatar
    andrewa18
    I did try that. Still doesn't pick up on it.
    08-31-17 09:25 AM
  4. littlebuff's Avatar
    littlebuff
    Which Windows version is on the computer you have used to run the desktop software? You may need Win7 or earlier.
    Other possibility is the mini USB is getting loose or the its contacts have worn off, so try another cable.

    Posted via CB10
    08-31-17 01:06 PM
  5. andrewa18's Avatar
    andrewa18
    I'm using Windows 10.
    08-31-17 01:29 PM
  6. andrewa18's Avatar
    andrewa18
    I actually do have access to a Win 7 PC. Do you know which Blackberry software/driver I should be downloading? Could you share the right link?
    08-31-17 02:02 PM
  7. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by andrewa18
    I actually do have access to a Win 7 PC. Do you know which Blackberry software/driver I should be downloading? Could you share the right link?
    What ever the latest version of BlackBerry Manager there is on the BlackBerry support website.....

    Might also want to disable any other apps you have running... like malware, firewalls.
    08-31-17 02:28 PM
  8. andrewa18's Avatar
    andrewa18
    I downloaded the latest version, https://swdownloads.blackberry.com/D...247A852FAD3647

    Still didn't pick up on the connection to the 8330m device.
    08-31-17 02:45 PM
  9. littlebuff's Avatar
    littlebuff
    Another trick is to get a micro SD card, 2Gb for the Curve I believe. Then you can copy pics and music files over to the SD card.
    If File Manager is not showed in the App folder, try press Menu (BlackBerry button) and select Show All or Unhide. If is is not there, click on the Media icon to open it, then hit Menu to bring up the full menu, find Explore and lick open it to get to file manager. There you can copy folders from the phone memory to the SD card.

    Posted via CB10
    09-01-17 01:00 AM
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