1. CrackBerry Question's Avatar
    The screen doesn't dim while making a phone call at most time. On few occasions when it does dim, it won't turned on again when i move it away from my face until I press the "hold" button on the top. I've run the BlackBerry Virtual Expert and it said the proximity sensor and light sensor are both functional. How can I fix it?
    02-09-15 04:26 AM
  2. ronfc's Avatar
    Maybe a restart? This method may or may not fix your issue with the proximity sensor but it's the most easiest.
    02-10-15 11:45 PM
  3. mvpcrossxover's Avatar
    Run bbve and see if your sensors are working correctly

    Posted via CB10
    02-10-15 11:50 PM
  4. ronfc's Avatar
    Run bbve and see if your sensors are working correctly
    The OP already did, as stated.
    02-10-15 11:51 PM
  5. mvpcrossxover's Avatar
    Sheet, my bad.
    02-11-15 12:40 AM
  6. tex3523's Avatar
    Try making a phone call hold the phone away from your face. Cover the sensor with your finger does the screen go dim? Then remove your finger. Does the screen come back? If so it could be that you are holding the phone too far away from your ear near the sensor.

    Posted from my awesome Q10
    02-11-15 09:19 AM

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