1. CrackBerry Question's Avatar
    I recently bought a used BB Passport (Silver Edition). Everything is working well however I noticed I couldn't create a BB account or email because there is an existing account (previous user email address shows). I really dont know how to make it work (I heard reformatting the phone wont work bearing in mind the phone was already reformatted by original user before he sold it).
    01-29-17 02:29 PM
  2. brookie229's Avatar
    I recently bought a used BB Passport (Silver Edition). Everything is working well however I noticed I couldn't create a BB account or email because there is an existing account (previous user email address shows). I really dont know how to make it work (I heard reformatting the phone wont work bearing in mind the phone was already reformatted by original user before he sold it).
    Your Passport appears to be under Blackberry Protect and you are going to have to get the original owner to sign off with his/her password. There is NO way around this.
  3. brookie229's Avatar
    I recently bought a used BB Passport (Silver Edition). Everything is working well however I noticed I couldn't create a BB account or email because there is an existing account (previous user email address shows). I really dont know how to make it work (I heard reformatting the phone wont work bearing in mind the phone was already reformatted by original user before he sold it).
    Your Passport appears to be under Blackberry Protect and you are going to have to get the original owner to sign off with his/her password. There is NO way around this.
    01-29-17 02:32 PM

Similar Threads

  1. Vpn for BlackBerry Passport
    By dare2die in forum BlackBerry 10 Apps
    Replies: 8
    Last Post: 03-02-17, 02:34 PM
  2. Emails won't delete off hub and server, only hub
    By CDN_Brat in forum BlackBerry HUB+ Suite
    Replies: 4
    Last Post: 01-31-17, 08:43 PM
  3. Wire Messenger on Passport
    By brush_extender in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 01-31-17, 10:19 AM
  4. Is BB going to leave us out to dry again?
    By CrackBerry Question in forum Ask a Question
    Replies: 10
    Last Post: 01-31-17, 12:13 AM
  5. Is there an active applications manager
    By mrgroovy23 in forum BlackBerry Passport
    Replies: 3
    Last Post: 01-30-17, 07:22 PM
LINK TO POST COPIED TO CLIPBOARD