1. Rob Dunne's Avatar
    I have connected the USB C cable (heavier cable) to a USB 3 port on my PC and all that appears in the File Explorer is BlackBerry and its model number, the internal memory and the installed Memory Chip that should appear as storage, are not shown.
    11-26-19 04:05 PM
  2. conite's Avatar
    I have connected the USB C cable (heavier cable) to a USB 3 port on my PC and all that appears in the File Explorer is BlackBerry and its model number, the internal memory and the installed Memory Chip that should appear as storage, are not shown.
    Did you install the USB driver?

    Did you select "charge+data" from the notification tray?
    11-26-19 05:00 PM
  3. Rob Dunne's Avatar
    Notification Tray - "Charge + Data is the key. Transfers are working fine. I appreciate your response. Thanx so much.
    11-26-19 05:43 PM

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