1. CrackBerry Question's Avatar
    I gave my mother-in-law my old company blackberry. She is using the phone and SMS parts of the phone, no problem, but can't set up email or anything because she is being asked for an enterprise password. I'm guessing this was set up by my old company. How can I instruct my mother-in-law to disable the need for this enterprise password?
    02-08-15 07:17 AM
  2. Gatmyer's Avatar
    It may require a security wipe if you are no longer affiliated with the issuing company.

    Posted via CB10
    02-08-15 07:20 AM
  3. MobileMadness002's Avatar
    She will also need to have an active BIS service to have anything other than the BES activation in the Mail setup options.
    02-08-15 09:15 AM

Similar Threads

  1. I have just transferred all my information from my old 9320 to a new 9315
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 02-12-15, 09:53 AM
  2. how to lock screen while watching video?
    By alimin in forum BlackBerry 10 OS
    Replies: 16
    Last Post: 02-09-15, 12:24 PM
  3. Gesture to close apps
    By Michael Weinberger in forum BlackBerry 10 OS
    Replies: 26
    Last Post: 02-09-15, 10:01 AM
  4. How do I install the OS 10.3?
    By Salah Feriani in forum BlackBerry Q10
    Replies: 1
    Last Post: 02-08-15, 07:46 AM
  5. Q10 accessing the full page of an app designed for android screen
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 02-08-15, 04:30 AM